Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

09 - 13 Dec, 2012  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well?trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today?s customer-oriented business environment, ?people skills? are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Dec 09 - 13 Dec, 2012

009714 4250724

Related Courses
Project Quality Management Workshop Project Quality Management Workshop

3 days, 09 - 11 Jun, 2019 

2019-06-09 12:06:00
United Arab Emirates

GLOMACS Training and Consultancy

By the end of this GLOMACS workshop, participants will be able to: Define what Quality means Understand the importance of deliberate quality management processes in projects and integrate quality in ...

Storage Tank Design, Construction and Maintenance Course Storage Tank Design, Construction and Maintenance Course

5 days, 25 - 29 Mar, 2019 

2019-03-25 12:03:00
Malaysia

GLOMACS Training and Consultancy

At the end of this GLOMACS training course, participants will: Learn about Tank Design Features and Components Have an Understanding of Storage Tank Construction Methods Know the Various Materials ...

Designing of Blast Resistant Buildings for Oil and Gas Plants Course Designing of Blast Resistant Buildings for Oil and Gas Plants Course

5 days, 22 - 26 Dec, 2019 

2019-12-22 12:12:00
United Arab Emirates

GLOMACS Training and Consultancy

This GLOMACS training seminar will feature: The concrete and steel structure design principal in selecting the suitable structure system The materials response and characteristics The CFRP design ...

Leadership Mastery | Realising your Leadership Potential through Self-Discovery Course Leadership Mastery | Realising your Leadership Potential through Self-Discovery Course

12 days, 07 - 18 Jul, 2019 

2019-07-07 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

Objectives View leadership from a new and higher-level perspective Discover and analyze your leadership style and tendencies Grow in personal power and effectiveness Discover and build upon your ...