Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

09 - 13 Dec, 2012  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well?trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today?s customer-oriented business environment, ?people skills? are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Dec 09 - 13 Dec, 2012

009714 4250724

NST PPC Advert
Related Courses
Certificate in Global  Upstream Oil and Gas Operations Course Certificate in Global Upstream Oil and Gas Operations Course

5 days, 18 - 22 Nov, 2019 

2019-11-18 12:11:00
Abuja FCT, Nigeria

GLOMACS Training and Consultancy

This high-level GLOMACS Certification training seminar in Global Upstream Oil and Gas Operations focuses on the success factors of wide array of Upstream oil and gas industry operations that beat ...

The Oxford 10-Day MBA | The Practical Side of Traditional MBA Course The Oxford 10-Day MBA | The Practical Side of Traditional MBA Course

12 days, 24 Jun - 05 Jul, 2019 

2019-06-24 12:06:00
United Kingdom

GLOMACS Training and Consultancy

The principal objectives of this GLOMACS training course can be set out in the following way: To enable delegates to understand how human resource management is critical to success in increasingly ...

Best Practices in Projects Technical Library and Digitalization Course Best Practices in Projects Technical Library and Digitalization Course

5 days, 21 - 25 Oct, 2019 

2019-10-21 12:10:00
Abuja FCT, Nigeria

GLOMACS Training and Consultancy

Objectives By the end of this training GLOMACS training course, participants will learn to: Develop adequate digitization policy Explain the process of digitization planning, budgeting and ...

Advanced Investment Appraisal Workshop Advanced Investment Appraisal Workshop

2 day, 28 - 29 Aug, 2019 

2019-08-28 12:08:00
United Arab Emirates

GLOMACS Training and Consultancy

By the end of this GLOMACS workshop, participants will be able to: Explain why it is important for us to link new investments to our strategic plan Identify and measure the expectations of ...