Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

17 - 21 Mar, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well?trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today?s customer-oriented business environment, ?people skills? are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Mar 17 - 21 Mar, 2013

+971 (04) 425 0700

Related Courses
Alarm Management Alarm Management

5 days, 02 - 06 Apr, 2017 

2017-04-02 12:04:00
Oman

GLOMACS Training and Consultancy

Currently process plants face significant challenges that significantly affect their productivity, efficiency, product quality, safety, integrity, and security. A well design alarm management system ...

The Competent Manager (Endorsed by ILM under 'Talented Professional Manager') The Competent Manager (Endorsed by ILM under 'Talented Professional Manager')

5 days, 22 - 26 May, 2017 

2017-05-22 12:05:00
Czech Republic

GLOMACS Training and Consultancy

This comprehensive development seminar will give you the tools and skills you will need to manage your team and be a Competent Manager covering all aspects of modern management, this is your ...

The Effective Finance Professional: Process Excellence in the Financial Function The Effective Finance Professional: Process Excellence in the Financial Function

5 days, 10 - 14 Sep, 2017 

2017-09-10 12:09:00
United Arab Emirates

GLOMACS Training and Consultancy

In the globally competitive world of the 21st century world class organisations are developing their finance functions to be more efficient and to better support the value creation process. The ...

Gas Chromatography and Troubleshooting  for the Oil and Gas Industry Gas Chromatography and Troubleshooting for the Oil and Gas Industry

5 days, 20 - 24 Aug, 2017 

2017-08-20 12:08:00
United Arab Emirates

GLOMACS Training and Consultancy

In the past 50 years, Gas Chromatography has become an important analytical tool in virtually every phase of the petroleum industry, from exploration of crude oil and refining of finished products to ...