Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

17 - 21 Mar, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well?trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today?s customer-oriented business environment, ?people skills? are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Mar 17 - 21 Mar, 2013

+971 (04) 425 0700

Related Courses
PMP® Exam Preparation Training: The Project Management Professional PMP® Exam Preparation Training: The Project Management Professional

5 days, 07 - 11 Jul, 2019 

2019-07-07 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

This GLOMACS  seminar will highlight: A focus on providing practical skills that can be taken back to the workplace and implemented immediately How best to understand and rationalise typical ...

E-Government Digital Transformation in Government, Innovating Public Policy and Service Course E-Government Digital Transformation in Government, Innovating Public Policy and Service Course

5 days, 16 - 20 Jun, 2019 

2019-06-16 12:06:00
United Arab Emirates

GLOMACS Training and Consultancy

Objectives At the end of this GLOMACS training seminar, you will learn to: Develop a e-government strategy Understand the way of interaction between e-government and legislatures Determine the best ...

Leadership, Critical Thinking and Innovation Training Leadership, Critical Thinking and Innovation Training

5 days, 14 - 18 Jul, 2019 

2019-07-14 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

This GLOMACS training seminar aims to enable participants to achieve the following objectives: Build a culture that promotes innovation and creativity Become familiar with different styles of ...

Understanding Finance to Influence Strategic Decisions Training Understanding Finance to Influence Strategic Decisions Training

5 days, 29 Jul - 02 Aug, 2019 

2019-07-29 12:07:00
Malaysia

GLOMACS Training and Consultancy

By the end of this GLOMACS training seminar, you will have significantly up skilled to be able to: Think strategically and use the strategic management process and its links to KPI systems as a ...