f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

23 - 27 Jun, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well-trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today's customer-oriented business environment, "people skills" are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Jun 23 - 27 Jun, 2013

009714 4250734

Related Courses
Problem Solving and Decision Making Skills for Engineers and Technical Professionals Problem Solving and Decision Making Skills for Engineers and Technical Professionals

5 days, 27 - 31 Aug, 2017 

2017-08-27 12:08:00
United Arab Emirates

GLOMACS Training and Consultancy

The world around us is getting more and more complex than ever and so does our daily engineering and maintenance work. Every day we are confronted with a wide variety of problems and decisions that ...

Advanced Safety Leadership Advanced Safety Leadership
On going

5 days, 17 - 21 Jul, 2017 

2017-07-17 12:07:00
United Kingdom

GLOMACS Training and Consultancy

Striving for safety excellence has to be every safety professional’s endeavor and aspiration. This “must attend” advanced course will provide you with powerful tools that with ...

Leadership and Management - Masterclass Leadership and Management - Masterclass

12 days, 30 Oct - 10 Nov, 2017 

2017-10-30 12:10:00
Switzerland

GLOMACS Training and Consultancy

This 10-day seminar is a comprehensive development training course that addresses the key skills, qualities and attributes of both Leadership and Management. The seminar will cover all aspects of ...

Mastering Training Needs Analysis and Training Evaluation Identification, Evaluation and Assessment Mastering Training Needs Analysis and Training Evaluation Identification, Evaluation and Assessment

5 days, 22 - 26 Oct, 2017 

2017-10-22 12:10:00
United Arab Emirates

GLOMACS Training and Consultancy

This practical fast track training seminar provides the latest philosophies, methods and tools to be able to complete the two most important areas of training –Training Needs Analysis (TNA) and ...