Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

23 - 27 Jun, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well-trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today's customer-oriented business environment, "people skills" are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Jun 23 - 27 Jun, 2013

009714 4250734

Related Courses
Advanced Project Management / PMP® Exam Preparation Advanced Project Management / PMP® Exam Preparation

12 days, 08 - 19 Jul, 2018 

2018-07-08 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

The training course helps in: Building confidence to immediately take the PMP® examination upon the conclusion of the course Providing tips to delegates to answer difficult multiple-choice ...

The Effective Team Leader Seminar and Workshops (NASBA® Approved) The Effective Team Leader Seminar and Workshops (NASBA® Approved)

5 days, 05 - 09 Aug, 2018 

2018-08-05 12:08:00
United Arab Emirates

GLOMACS Training and Consultancy

By the end of the Effective Team Leader training seminar and workshops, participants will be able to: Set out clear guidelines for effective team leadership Effectively lead staff by understanding ...

Treasury and Risk Management Training Seminar  (NASBA® Approved) Treasury and Risk Management Training Seminar (NASBA® Approved)

5 days, 03 - 07 Sep, 2018 

2018-09-03 12:09:00
United Kingdom

GLOMACS Training and Consultancy

At the end of this training seminar, you will learn to: Manage Cash, Liquidity and Working Capital to reduce Finance Costs and Improve Returns Make Informed Strategic Decisions Determine and ...

The Project Management Professional (PMP) Examination Preparatory Course (PMI® Approved) The Project Management Professional (PMP) Examination Preparatory Course (PMI® Approved)

5 days, 08 - 12 Jul, 2018 

2018-07-08 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

The PMP® training course helps in: Building confidence to immediately take the PMP® examination upon the conclusion of the course Providing tips to delegates to answer difficult ...