Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

23 - 27 Jun, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well-trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today's customer-oriented business environment, "people skills" are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Jun 23 - 27 Jun, 2013

009714 4250734

Related Courses
Project Performance  Measurement and Management Project Performance Measurement and Management

, 04 - 04 Aug, 2017 

2017-08-04 12:08:00
United Kingdom

GLOMACS Training and Consultancy

Many projects undertaken by organizations in the private and public sectors significantly overrun their deadline and budget. In many cases, projects produce agreed deliverables but are still not ...

Construction Supervision Skills Construction Supervision Skills

5 days, 10 - 14 Sep, 2017 

2017-09-10 12:09:00
United Arab Emirates

GLOMACS Training and Consultancy

Construction supervision is the culmination of events in a project’s lifecycle which encompasses feasibility, preliminary design, advanced design, procurement and construction. This training ...

Advanced Project Management Project Management Professional (PMP®) Exam Preparation Advanced Project Management Project Management Professional (PMP®) Exam Preparation

12 days, 02 - 13 Jul, 2017 

2017-07-02 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

This course is unique in the market as it helps the participants to get ready for the PMP Exam; not to mention the business application portion that ensure the pragmatic implementation of the project ...

Financial Analysis, Modelling and Forecasting Financial Analysis, Modelling and Forecasting

5 days, 13 - 17 Aug, 2017 

2017-08-13 12:08:00
United Arab Emirates

GLOMACS Training and Consultancy

In the globally competitive world of the 21st century business decision-makers face unprecedented levels of risk and uncertainty - to survive and flourish in this challenging environment ...