Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

06 - 10 Oct, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well-trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today's customer-oriented business environment, "people skills" are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Oct 06 - 10 Oct, 2013

009714 4250735

Related Courses
Developing Core Skills for Administrators and Secretaries : Better Memory, Reading, Communication and Thinking Skills Developing Core Skills for Administrators and Secretaries : Better Memory, Reading, Communication and Thinking Skills

5 days, 09 - 13 Jul, 2017 

2017-07-09 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

This seminar aims to help you raise your efficiency levels and develop skills that will help you build your career. You will learn essential tools for personal development in five key areas: ...

Leading with Emotional Intelligence: Psychology of Leadership (Endorsed by ILM under 'Professional Leader') Leading with Emotional Intelligence: Psychology of Leadership (Endorsed by ILM under 'Professional Leader')

5 days, 09 - 13 Jul, 2017 

2017-07-09 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

Gain the ability to recognize and positively manage emotions in yourself, in others and in groups! Recent studies indicate that emotional intelligence is a powerful key to effective leadership. This ...

Petroleum Refining-Production Planning,  Scheduling and Yield Optimisation Petroleum Refining-Production Planning, Scheduling and Yield Optimisation

12 days, 03 - 14 Dec, 2017 

2017-12-03 12:12:00
United Arab Emirates

GLOMACS Training and Consultancy

Petroleum Refining-Production Planning, Scheduling and Yield Optimization is combination of two modules specifically designed to run consecutively. Attendees are given a detailed overview of all ...

Contractor Safety Management Contractor Safety Management

5 days, 13 - 17 Aug, 2017 

2017-08-13 12:08:00
United Arab Emirates

GLOMACS Training and Consultancy

This highly-interactive training seminar will provide you with all the necessary skills and talents to successfully appoint a contractor and manage them with confidence to ensure their health and ...