Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

06 - 10 Oct, 2013  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well-trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today's customer-oriented business environment, "people skills" are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Oct 06 - 10 Oct, 2013

009714 4250735

Related Courses
The 10-Day Advanced Health and Safety Leadership The 10-Day Advanced Health and Safety Leadership

12 days, 17 - 28 Jul, 2017 

2017-07-17 12:07:00
United Kingdom

GLOMACS Training and Consultancy

This 10-Day Advanced Health and Safety Leadership seminar is split into two modules: MODULE I - Managing and Measuring Training, Learning and Development MODULE ...

Manpower Organization, Succession Planning  and Trend Analysis Manpower Organization, Succession Planning and Trend Analysis

5 days, 23 - 27 Jul, 2017 

2017-07-23 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

Recent articles have projected a significant growth in HR - leading in this expansion is New Workforce planning - the dynamic arm of HR. New workforce planning is significantly different to the old ...

The Oxford Advanced Finance Programme The Oxford Advanced Finance Programme

12 days, 09 - 20 Oct, 2017 

2017-10-09 12:10:00
United Kingdom

GLOMACS Training and Consultancy

This leading edge 10-day seminar is a must for all those who would like to attend a course that comprehensively deals with all the key topics of strategic management, financial planning, and ...

Business Fundamentals:  Professional Writing and Speaking Skills Business Fundamentals: Professional Writing and Speaking Skills

5 days, 21 - 25 May, 2017 

2017-05-21 12:05:00
United Arab Emirates

GLOMACS Training and Consultancy

In today’s business environment, it is essential that the writing and speaking skills are of the highest professional standard. How well you communicate can make or break your own professional ...