Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

CUSTOMER FOCUSED MANAGEMENT

By: GLOMACS Training and Consultancy

17 - 21 Dec, 2012  5 days

Follow Event

  

A customer-focused organisation is grounded in the belief that long-term success depends on a commitment to customer satisfaction throughout the entire organisation. This programme focuses on what it takes to build the culture, the processes and the relationships that will lead to long-term growth and financial sustainability. Leaders are role models in planning, communication, coaching and employee recognition. Their efforts result in increased employee loyalty, greater innovation and improved customer satisfaction. The course covers customer service management responsibilities, from the most fundamental tasks of hiring, training, coaching and teambuilding to quality assurance and leadership skills. This challenging and highly participative programme will focus on creating and managing effective teams, dealing with difficult customers, understanding behavioural styles and proven leadership strategies.

London, United Kingdom Dec 17 - 21 Dec, 2012
US$4,450.00
(Convert Currency)

009714 4250733

NST PPC Advert
Related Courses
PMP® Exam Preparation Training: The Project Management Professional PMP® Exam Preparation Training: The Project Management Professional

5 days, 07 - 11 Jul, 2019 

2019-07-07 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

This GLOMACS  seminar will highlight: A focus on providing practical skills that can be taken back to the workplace and implemented immediately How best to understand and rationalise typical ...

E-Government, Digital Transformation in Government, Innovating Public Policy and Service Course E-Government, Digital Transformation in Government, Innovating Public Policy and Service Course

5 days, 19 - 23 Aug, 2019 

2019-08-19 12:08:00
Abuja FCT, Nigeria

GLOMACS Training and Consultancy

This GLOMACS training seminar will highlight: E-Government –What is E-Government and how governments can adapt and deliver e-services, and encourage a shift to new services to improve the ...

Contract Risk Management and Compliance Course Contract Risk Management and Compliance Course

5 days, 07 - 11 Jul, 2019 

2019-07-07 12:07:00
United Arab Emirates

GLOMACS Training and Consultancy

The following are the highlights of this GLOMACS training seminar: Critical understandings of the risk mitigation process Knowledge to move contracts from the tactical to a more important strategic ...

Certificate in Global  Upstream Oil and Gas Operations Course Certificate in Global Upstream Oil and Gas Operations Course

5 days, 18 - 22 Nov, 2019 

2019-11-18 12:11:00
Abuja FCT, Nigeria

GLOMACS Training and Consultancy

This high-level GLOMACS Certification training seminar in Global Upstream Oil and Gas Operations focuses on the success factors of wide array of Upstream oil and gas industry operations that beat ...