Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Competencies in Service Strategy

By: Tom Associates Training  

Lagos State, Nigeria

09 - 12 Apr, 2013  4 days

Follow Event

  

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding understanding customer equity, Customer value proposition, Customer bonding, Customer mind-share, what is changing in the business, where opportunities and options exist for the competence enhancement and agreement on service targets and specific actions.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Apr 09 - 12 Apr, 2013
NGN120,000.00 Vat Inclusive
(Convert Currency)

2348033019120

Related Courses
Successful Business Pitch Successful Business Pitch

2 day, 16 - 17 Nov, 2017 

2017-11-16 12:11:00
Lagos State, Nigeria

Tom Associates Training

What is the significance of a business pitch? Entrepreneur sets out to seek financing - this is an idea about how to pitch an investor The Business seeks to raise additional working capital - the ...

Comprehensive Training on Ms Word Comprehensive Training on Ms Word

2 day, 02 - 03 Nov, 2017 

2017-11-02 12:11:00
Lagos State, Nigeria

Tom Associates Training

This Comprehensive Training on Ms Word training course Understand how word processors work Customize Microsoft Word Use features that improve readability Check spelling and grammar Display a ...

Root Cause Analysis Training: Diagnosing Underlying Causes of Problems and Undesired Events Root Cause Analysis Training: Diagnosing Underlying Causes of Problems and Undesired Events

2 day, 26 - 27 Oct, 2017 

2017-10-26 12:10:00
Lagos State, Nigeria

Tom Associates Training

Delegates will become very competent in Seven major things: Understand and implement the “Root Cause Analysis methodology" Practically employ the basic techniques associated with Root ...

Improved English Communications: Report and Proposal Writing and Excellent Communication Improved English Communications: Report and Proposal Writing and Excellent Communication

3 days, 26 - 28 Oct, 2017 

2017-10-26 12:10:00
Lagos State, Nigeria

Tom Associates Training

For effectiveness in business communications, this course focuses on making managers to: Become highly skilled in the use of English Language Write memos, letters, reports, proposals excellently by ...