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Competencies in Service Strategy

By: Tom Associates  

Lagos State, Nigeria

09 - 12 Apr, 2013  4 days

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A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding understanding customer equity, Customer value proposition, Customer bonding, Customer mind-share, what is changing in the business, where opportunities and options exist for the competence enhancement and agreement on service targets and specific actions.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Apr 09 - 12 Apr, 2013
NGN120,000.00 Vat Inclusive
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2348033019120

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