Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Competencies in Service Strategy

By: Tom Associates  

Lagos State, Nigeria

03 - 06 Sep, 2013  4 days

Follow Event

  

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding understanding customer equity, Customer value proposition, Customer bonding, Customer mind-share, what is changing in the business, where opportunities and options exist for the competence enhancement and agreement on service targets and specific actions.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Sep 03 - 06 Sep, 2013
NGN120,000.00 Vat Inclusive
(Convert Currency)

2348033019120

Related Courses
Buisness Acumen Master Class Course Buisness Acumen Master Class Course

3 days, 25 - 27 Jul, 2018 

2018-07-25 12:07:00
Lagos State, Nigeria

Tom Associates

Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Therefore the focus of this course is to prepare ...

Management of Non-Current Assets: Fixed Assets Management Management of Non-Current Assets: Fixed Assets Management

3 days, 08 - 10 Aug, 2018 

2018-08-08 12:08:00
Lagos State, Nigeria

Tom Associates

This Management of Non-Current Assets: Fixed Assets Management training course will discuss the following: To expose the participants to the Techniques of Assets Maintenance Management. To enable ...

Pre-Retirement Course: Preparing to Manage a New Beginning Pre-Retirement Course: Preparing to Manage a New Beginning

4 days, 10 - 13 Jul, 2018 

2018-07-10 12:07:00
Lagos State, Nigeria

Tom Associates

The pre-retirement course: managing a new beginning training is a programme on how all employees sure to approach retirement shortly or in a few years’ time must plan how they will ...

Prosperous Retail Business: The Essential Salesmanship and Customer Service Prosperous Retail Business: The Essential Salesmanship and Customer Service

3 days, 25 - 27 Jul, 2018 

2018-07-25 12:07:00
Lagos State, Nigeria

Tom Associates

This course is structured to take retail sales outlet team through: How to increase their mental agility so as to perform always at the very best How to bring high energy to bear for top performance ...