Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Front Office and Customer Relations Skills

By: Tom Associates Training  

Lagos State, Nigeria

26 - 28 Feb, 2013  3 days

Follow Event

  

This course exposes the participants to know how to develop a personal attitude for excellent service, making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture, Also Acquiring the skills for great human relations management, appreciating the key role of Attitudes, Handling telephone communication effectively, and handling customer complaints professionally.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Feb 26 - 28 Feb, 2013
NGN100,000.00 Vat Inclusive
(Convert Currency)

2348033019120

Related Courses
How to Turn around a Business that is Satisfactory but Underperforming How to Turn around a Business that is Satisfactory but Underperforming

3 days, 23 - 25 Aug, 2017 

2017-08-23 12:08:00
Lagos State, Nigeria

Tom Associates Training

When an enterprise is in crisis, all kinds of devastating things start to happen to the customers, to the suppliers, to its bankers, to the workers, the managers and their families. But in a ...

Corporate Restructuring, Mergers and Acquisition Course Corporate Restructuring, Mergers and Acquisition Course

3 days, 10 - 12 Jul, 2017 

2017-07-10 12:07:00
Lagos State, Nigeria

Tom Associates Training

This course will discuss the following Module 1: General Introduction to Mergers Module 2: Mergers Types and classification Module 3: Key Considerations in Mergers/Acquisitions Module 4: Regulatory ...

Selling In a Difficult Environment Selling In a Difficult Environment

2 day, 02 - 03 Nov, 2017 

2017-11-02 12:11:00
Lagos State, Nigeria

Tom Associates Training

This Selling in a Difficult Environment course will discuss the following How the salespersons’ mental agility can increase so as to perform at the very best How to bring high energy to bear ...

Value Added Marketing: Advanced Marketing Strategies Value Added Marketing: Advanced Marketing Strategies

4 days, 14 - 17 Nov, 2017 

2017-11-14 12:11:00
Lagos State, Nigeria

Tom Associates Training

At the end of this Value Added Marketing - Advanced Marketing Strategies course, participants will: Develop enhanced skills in formulating strategic marketing plans Have higher creativity in brand ...