f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Front Office and Customer Relations Skills

By: Tom Associates Training  

Lagos State, Nigeria

11 - 13 Sep, 2013  3 days

Follow Event

  

This course exposes the participants to know how to develop a personal attitude for excellent service, making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture, Also Acquiring the skills for great human relations management, appreciating the key role of Attitudes, Handling telephone communication effectively, and handling customer complaints professionally.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Sep 11 - 13 Sep, 2013
NGN100,000.00 Vat Inclusive
(Convert Currency)

2348033019120

Related Courses
Mastering Internal Controls: Operations, Financial, Management Mastering Internal Controls: Operations, Financial, Management

4 days, 12 - 15 Sep, 2017 

2017-09-12 12:09:00
Lagos State, Nigeria

Tom Associates Training

Internal controls are highly integral to the success of any business and it is important to establish a clear understanding of their importance. This training is for professionals who must know how ...

Work Process Improvement Techniques Work Process Improvement Techniques

5 days, 09 - 13 Oct, 2017 

2017-10-09 12:10:00
Abuja FCT, Nigeria

Tom Associates Training

Understanding work processes so that they can be improved by means of a systematic approach requires the knowledge of a simple kit of tools or techniques. The effective use of these tools and ...

Work Process Improvement Techniques Work Process Improvement Techniques

5 days, 02 - 06 Oct, 2017 

2017-10-02 12:10:00
Lagos State, Nigeria

Tom Associates Training

Understanding work processes so that they can be improved by means of a systematic approach requires the knowledge of a simple kit of tools or techniques. The effective use of these tools and ...

KPI Setting Process for Objective Performance Management KPI Setting Process for Objective Performance Management

2 day, 05 - 06 Oct, 2017 

2017-10-05 12:10:00
Lagos State, Nigeria

Tom Associates Training

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and ...