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Front Office and Customer Relations Skills

By: Tom Associates Training  

Lagos State, Nigeria

11 - 13 Sep, 2013  3 days

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This course exposes the participants to know how to develop a personal attitude for excellent service, making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture, Also Acquiring the skills for great human relations management, appreciating the key role of Attitudes, Handling telephone communication effectively, and handling customer complaints professionally.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Sep 11 - 13 Sep, 2013
NGN100,000.00 Vat Inclusive
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