Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Front Office and Customer Relations Skills

By: Tom Associates  

Lagos State, Nigeria

19 - 21 Jun, 2013  3 days

Follow Event

  

This course exposes the participants to know how to develop a personal attitude for excellent service, making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture, Also Acquiring the skills for great human relations management, appreciating the key role of Attitudes, Handling telephone communication effectively, and handling customer complaints professionally.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Jun 19 - 21 Jun, 2013
NGN100,000.00 Vat Inclusive
(Convert Currency)

2348033019120

NST PPC Advert
Related Courses
Multi-Year Budgeting for Public Sector Officers Course Multi-Year Budgeting for Public Sector Officers Course

5 days, 09 - 13 Jul, 2018 

2018-07-09 12:07:00
Lagos State, Nigeria

Tom Associates

The objective of the training is to expose participants drawn from the Budgeting department of the Planning Ministry as well as Officers responsible for Budget Preparation in all the other ...

Big Data Analysis and Dashboards with Microsoft Excel Course for Business Analysts Big Data Analysis and Dashboards with Microsoft Excel Course for Business Analysts

3 days, 04 - 06 Jul, 2018 

2018-07-04 12:07:00
Lagos State, Nigeria

Tom Associates

This Big Data Analysis and Dashboards with Microsoft Excel for Business Analysts training courses will discuss the following. Day One Pivot Table Default Pivot Table Tabular Pivot Table Pivot Table ...

Excellent Operations Management: Value Improvement in Manufacturing and Service Operations Excellent Operations Management: Value Improvement in Manufacturing and Service Operations

4 days, 14 - 17 Aug, 2018 

2018-08-14 12:08:00
Lagos State, Nigeria

Tom Associates

Be it in manufacturing, services, social or non-government organization, operations management strategies are the bedrock for continuity and profitability. It deals with the management of the direct ...

New Approach to Documents Control and Records Management Course New Approach to Documents Control and Records Management Course

5 days, 02 - 06 Jul, 2018 

2018-07-02 12:07:00
Lagos State, Nigeria

Tom Associates

Document Control and Records Management are a very important part of any management system. Records are needed for identification and evidence of transactions for government and private businesses. ...