Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Front Office and Customer Relations Skills

By: Tom Associates Training  

Lagos State, Nigeria

19 - 21 Jun, 2013  3 days

Follow Event

  

This course exposes the participants to know how to develop a personal attitude for excellent service, making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture, Also Acquiring the skills for great human relations management, appreciating the key role of Attitudes, Handling telephone communication effectively, and handling customer complaints professionally.

Tom Associates Management Dev. Centre, 5/7 Alade Lawal Street, off Ikorodu Road, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Jun 19 - 21 Jun, 2013
NGN100,000.00 Vat Inclusive
(Convert Currency)

2348033019120

Related Courses
Preventive Maintenance Course Preventive Maintenance Course

5 days, 04 - 08 Dec, 2017 

2017-12-04 12:12:00
Lagos State, Nigeria

Tom Associates Training

Preventive maintenance takes proactive and organized actions to ensure that the plant will continue to function optimally to effect the achievement of planned results as per production schedule and ...

Business Literacy - Mastering the Dynamics of Business Drivers Business Literacy - Mastering the Dynamics of Business Drivers

4 days, 03 - 06 Apr, 2018 

2018-04-03 12:04:00
Lagos State, Nigeria

Tom Associates Training

When development of employees concentrates on or gets limited to technical skills only, their business knowledge is hampered. When employees’ business knowledge is hampered, their ability to ...

Finance for Non-Financial Managers Finance for Non-Financial Managers

5 days, 11 - 15 Dec, 2017 

2017-12-11 12:12:00
Lagos State, Nigeria

Tom Associates Training

Exposure of managers to important financial concepts in day-to-day business transactions. It will help them take better decisions on the basis of financial implications on the business. It will also ...

Making Your Business Blossom in a Suppressive Market: Groundbreaking Action Plans for Cutting-Edge Companies Making Your Business Blossom in a Suppressive Market: Groundbreaking Action Plans for Cutting-Edge Companies

4 days, 17 - 20 Apr, 2018 

2018-04-17 12:04:00
Lagos State, Nigeria

Tom Associates Training

This courses teaches pungent lessons to any business that will successfully wade through a period when its counterparts are experiencing comatose: How much time managers spend on problem definition, ...