In today’s hypercompetitive business environment, operational excellence is one of the key factors in the success of a firm. Yet, an operations strategy is not a carefully assembled folder sitting on an executive's shelf. Rather, it is a highly adaptive and continually shifting base of knowledge that becomes an integral part of the firm and provides guideposts for decision-making and direction setting. Clearly, product and service firms that have achieved operations and manufacturing excellence understand this reality. Realizing many companies’ need for guidance in this process, we have developed the Building Competitive Advantage through Lean Six Sigma Operations Program and it’s intense curriculum. By cutting through the rhetoric and debunking the last decade's fads, this program provides realistic implements and ideas for building sound operating strategies. Executives can discover ways to effectively reinvigorate their organizations and improve performance from the fundamental minutia up to the most crucial deals. These practical tools and concepts present the necessary building blocks for maintaining a competitive advantage and providing sustainable growth. The program exposes participants to examples of operations and manufacturing excellence in product or service firms worldwide.