Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Principles of Customer Service Design

By: SPC Patterns Consulting

Lagos State, Nigeria

01 - 05 Jul, 2013  5 days

Follow Event


Think about your organization and your customers… what promises do you make to customers? Do you know how to deliver them? Is it seamless and enjoyable? What is your customer’s experience like across each channel they deal with you? Think about your own experience as a customer for a service you use… How would you improve that service to improve your own experience as a customer? Has the service been set up so for you? What things would you add or remove to the service to help you get your job done easier?

Institute of Management, (Chartered), Management House, Plot 22, Idowu Taylor Street, Victoria Island, P.O. Box 2557, Lagos, Nigeria. Jul 01 - 05 Jul, 2013
Members: NGN 105,000.00, Non members: NGN 115,000.00
(Convert Currency)

01-4617148, 2705282, 2705283, 2705367