Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

The Customer Focused Organization: Critical Steps in Achieving and Sustaining Focus

By: SPC Patterns Consulting

Abuja FCT, Nigeria

09 - 13 Sep, 2013  5 days

Follow Event


Organizations that focused on their customers consistently outperform their competition. These companies carefully segment their target customers and deliver an outstanding customer experience. To the extent to which an organization can understand its customer is to the extent it can deliver outstanding sales. This program will develop key steps an organization takes beginning with a clear definition of the customer focus end state the development of a marketing strategy. The program also discusses various change methods contingent on the company’s starting point and the mind –set of its senior management.

Nigerian Institute of Management ,Abuja area office, No. 4, Kaltungo Street, Off Egbedi Close, Off Ladoke Akintola Boulevared, Garki 2, (Near Treasury House), Abuja. Nigeria Sep 09 - 13 Sep, 2013
Members: NGN 105,000.00, Non members: NGN 115,000.00
(Convert Currency)

01-4617148, 2705282, 2705283, 2705367