Cabin Crew Training Ab-Initio Programme
Lagos State, Nigeria
Feb 04 - 08 Mar, 2013
2 month, 5 days
At the end of the programme, participants should be able to: Deliver exceptional service, meet and exceed in flight safety and service needs of customers, handle difficult customer's complaints, objections and queries, Prepare pre-flight passenger handling plans and handle emergency situations through simulation exercises (ditching, fire fighting, hijack practical, etc.).
Venue: Landover Business School (LBS), 17 Simbiat Abiola Rd, Ikeja, Lagos, Nigeria