close

Uploads

Find Events

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world



Use Advanced search

business logo

Competencies in Service Strategy

By: Tom Associates Training  

Lagos State, Nigeria

04 - 07 Dec, 2012  4 days

Follow Event

  

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding:

Understanding Customer Equity

Customer value proposition

Customer bonding

Customer mind-share

What is changing in the business?

Where opportunities and options exist for the competence enhancement

Agreement on service targets and specific actions

5/7 Alade Lawal Street, opposite Anthony Police Station, Anthony Village, off Ikorodu Road, Lagos, Nigeria Dec 04 - 07 Dec, 2012
NGN100,000.00 (VAT Inclusive)
(Convert Currency)

08033019120

Visit Website Contact Person
          
Related Courses
Complete Salesperson: The Seven Traits Complete Salesperson: The Seven Traits

5 days, 10 - 14 Jul, 2017 

2017-07-10 12:07:00
Lagos State, Nigeria

Tom Associates Training

This Complete Salesperson: The Seven Traits training course will discuss the following: The Traits Sales Competence Commercial Knowledge Business Development Capabilities Bidding and Tendering ...

Corporate Restructuring, Mergers and Acquisition Course Corporate Restructuring, Mergers and Acquisition Course

3 days, 25 - 27 Sep, 2017 

2017-09-25 12:09:00
Lagos State, Nigeria

Tom Associates Training

This course will discuss the following Module 1: General Introduction to Mergers Module 2: Mergers Types and classification Module 3: Key Considerations in Mergers/Acquisitions Module 4: Regulatory ...

Front Desk and Customer Relations Skills Front Desk and Customer Relations Skills

3 days, 09 - 11 Aug, 2017 

2017-08-09 12:08:00
Lagos State, Nigeria

Tom Associates Training

This front desk and customer relations skills course exposes the participants to: How to develop a personal attitude for excellent service. Making the front desk/reception areas a desirable ...

Cost Reduction and Management Guides Cost Reduction and Management Guides

3 days, 25 - 27 Oct, 2017 

2017-10-25 12:10:00
Lagos State, Nigeria

Tom Associates Training

This course is most relevant now because Nigeria at present is a truly tough economy, an environment where cost efficiency must simply be a matter of common sense. The whole organization and all ...