Lagos State, Nigeria
Jun 20 - 21 Jun, 2013
Key Account Management (KAM) cannot be left to chance or the potential consequences could be disastrous. Developing strategic account management techniques and key account managers should therefore be a priority in ensuring you not only protect existing clients from competition but more significantly build long and sustainable relationships resulting in excellent customer retention, improved sales, increased margins and ongoing customer loyalty. Understanding and practicing key account management principles is essential for the long term viability of any organisation operating in today’s dynamic, fast-moving and competitive environment. Equally important is the identification nd strategic implementation of KAM principles in targeted accounts.
Venue: Workforce Management Centre Limited Swiss House, Plot 9, Block A, Gbagada Industrial Scheme Beside UPS, Gbagada Expressway, Lagos.