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Managing Crises Situations in Service Delivery

By: Peoplesource Consulting

Lagos State, Nigeria

01 - 01 Mar, 2013 

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Exceptional Customer Service is perhaps the most untapped source of competitive advantage in the Nigerian market today. Is your frontline staff providing your customers with the satisfying experience that will keep them coming back? This programme equips employees with skills to develop customer and business relationships and techniques to exceed expectations, build trust and enhance customer connection to secure repeat business for your organisation.

Lagos Mar 01 - 01 Mar, 2013
NGN99,750.00 incl. VAT
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08187756829, 018417222