Effective Customer Acquisition and Retention
By: Valuefronteira Training
Lagos State, Nigeria
Apr 22 - 24 Apr, 2013
Acquiring and retaining customers is one of the most important components of running a successful business. An effective customer acquisition and retention programme has the power of increasing customer loyalty, customer life time value, and developing long-lasting customer relationship. With a well-planned customer acquisition and retention programme, organizations can collect critical data about their customers to better understand their needs, customize future interactions with them, build relationships, seize opportunities and maximize profit for better business performance.
Venue: 42 Olowu Street