The lack of management know-how is manifested in faulty decisions and the inability to meet targets. Managing can be a little difficult at first. The move from completing your own personal tasks to managing the workload of others can often be a daunting one. Problem solving and decision-making is especially important for management and leadership. A recent poll found that more than 50% of managers received NO training before starting the job. Using real world scenarios it covers the skills required to make the adjustment from working alongside your colleagues to managing and motivating them to work for you. This hansom training course will give you the crucial skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.