Establishing and Managing a Call Centre and Help Desk
By: Coinmac International Inc
Oyo State, Nigeria
Aug 05 - 16 Aug, 2013
Participants will learn through a combination of theory, review of best practice working methods and practice. Learning methods will include group discussion, syndicate work, pair work, skills practice and application of methods to participant’s real life situations. This is a highly participative course. A comprehensive course manual supports delivery.
Venue: 142, Adekunle Fajuyi Road, Adamasigba,