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Establishing and Managing a Call Centre and Help Desk

By: Coinmac International Inc  

Oyo State, Nigeria

09 - 20 Sep, 2013  12 days

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Participants will learn through a combination of theory, review of best practice working methods and practice. Learning methods will include group discussion, syndicate work, pair work, skills practice and application of methods to participant’s real life situations. This is a highly participative course. A comprehensive course manual supports delivery.

142, Adekunle Fajuyi Road, Adamasigba, Ibadan, Sep 09 - 20 Sep, 2013
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