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Benchmarking and Best Practices for Air Navigation Services Providers

By: International Air Transport Association (IATA)


09 - 13 Sep, 2013  5 days

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Upon completing this course you will be able to: Benchmark effectively to deliver service improvements and achieve better performance results and Understand Air Navigation Service Provision core processes of specification and design of service, delivery of service, review of service and customer service

Amsterdam, Netherlands, (IATA) Sep 09 - 13 Sep, 2013
$3,100.00 (members), $2,635.00 (non- members)
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65 6499 2293