f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

29 Dec - 02 Jan, 2014  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement.

In today’s customer-oriented business environment, “people skills” are critical for career advancement and organisational effectiveness. The programme emphasis the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Dec 29 - 02 Jan, 2014
$3,950.00
(Convert Currency)

009714 4250783

Related Courses
Priority Management: Optimising Time, Workflow and Productivity Priority Management: Optimising Time, Workflow and Productivity

12 days, 12 - 23 Nov, 2017 

2017-11-12 12:11:00
United Arab Emirates

GLOMACS Training and Consultancy

This highly interactive training course will give you the tools and techniques needed to manage your time proactively and effectively. Successful people set themselves goals and objectives.  ...

Electrical Distribution Equipment Operation and Maintenance Electrical Distribution Equipment Operation and Maintenance

5 days, 22 - 26 Oct, 2017 

2017-10-22 12:10:00
United Arab Emirates

GLOMACS Training and Consultancy

The Glomacs Electrical Engineering training seminar focuses mainly on the operation and maintenance of distribution equipment, with reference to auxiliary equipment necessary for its operation. ...

Mastering People Management  and Team Leadership Mastering People Management and Team Leadership

5 days, 11 - 15 Sep, 2017 

2017-09-11 12:09:00
Czech Republic

GLOMACS Training and Consultancy

The move to team leader or line manager is a significant change for a supervisor or technical specialist. Balancing wider organisational and customer demands with the needs of the team calls for a ...

Building Core Team Competencies Engagement, Collaboration, Innovation, Trust and Empowerment Building Core Team Competencies Engagement, Collaboration, Innovation, Trust and Empowerment

5 days, 17 - 21 Dec, 2017 

2017-12-17 12:12:00
United Arab Emirates

GLOMACS Training and Consultancy

This training course is essential development for those who manage or are responsible for a team. A team that is unified, strong and working in harmony is able to achieve greater effectiveness and ...