Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

29 Dec - 02 Jan, 2014  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement.

In today’s customer-oriented business environment, “people skills” are critical for career advancement and organisational effectiveness. The programme emphasis the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Dec 29 - 02 Jan, 2014
$3,950.00
(Convert Currency)

009714 4250783

Related Courses
Strategy Masterclass 'Creating Tomorrow’s Organisation out of Today’s Organisation' Strategy Masterclass 'Creating Tomorrow’s Organisation out of Today’s Organisation'

5 days, 21 - 25 Aug, 2017 

2017-08-21 12:08:00
United States of America (USA)

GLOMACS Training and Consultancy

This course is aimed at developing the knowledge and core competencies that experienced managers need in taking their part of their organisation to the next level of achievement.  It will ...

Fundamentals of Offshore Systems Design and Construction Fundamentals of Offshore Systems Design and Construction

5 days, 10 - 14 Dec, 2017 

2017-12-10 12:12:00
United Arab Emirates

GLOMACS Training and Consultancy

This training seminar provides a complete and comprehensive overview of the technology for the design and construction of all types of offshore systems. The training seminar guides the participant ...

Strategic Awareness and Business Acumen Strategic Awareness and Business Acumen

5 days, 21 - 25 Aug, 2017 

2017-08-21 12:08:00
United States of America (USA)

GLOMACS Training and Consultancy

A study from the Economist Intelligence Unit reports that two-thirds of corporate executives believe a lack of business skills or business acumen inhibits their company from meeting strategic ...

Leadership - Masterclass Leadership - Masterclass

5 days, 07 - 11 Aug, 2017 

2017-08-07 12:08:00
United States of America (USA)

GLOMACS Training and Consultancy

The seminar opens by exploring the key leadership skills and how to apply them in the organization. Using this initial analysis, the seminar explores the managing yourself as a leader, leading a ...