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Customer Service Excellence: How to Win and Keep Customers

By: American Management Association (AMA)

United States of America (USA)

07 - 16 Apr, 2014  10 days

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Get the competitive edge you need to survive in today’s uncertain business climate. "People skills" are now even more critical for success. How you handle your customers affects both your own and your company’s performance. This Live Online Seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through outstanding customer service.

Online Apr 07 - 16 Apr, 2014
$1,895 (Non-Members), $1,695 (AMA Members), $1,451 (GSA)
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877-566-9441