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Airport Customer Service

By: International Air Transport Association (IATA)

United States of America (USA)

18 - 20 Feb, 2014  3 days

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This course covers the principles of customer service from the perspective of passengers, airlines and airport businesses. Learn how to manage different categories of customers and service consumers, and how you can meet their respective needs within your organization.

Miami (IATA), United States Feb 18 - 20 Feb, 2014
$3,700.00 (non-members), $3,145.00 (members)
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+1 514 874 0202