SGHA-SLA and Effective Negotiation Behaviors Workshop
By: International Air Transport Association (IATA)
Apr 30 - 02 May, 2014
This course covers the IATA Standard Ground Handling Agreement section by section, giving you the foundations to write the Annex B and Service Level Agreement accurately and effectively. Learn how to enhance cooperation, efficiency and savings in your negotiations through technical training and exercises that replicate today’s global marketplace.
Venue: Malaysia, Kuala Lumpur