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The Essential Skills for Customer Service Excellence Training

By: Contact Center Support Professionals Ltd

Lagos State, Nigeria

02 - 09 Nov, 2013  8 days

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Core Competencies addressed in the training: - Customer service excellence (Hello How may I help) - Communication with Customers - Handling difficult customers and complaints - Working customer service teams and team motivation - Understanding the customer service processes - Understanding customer experience.

Group discount Available.

For more information, please call Doris on 08066585611or visit our website at

7 Ikorodu Road, Maryland, Ikeja, Lagos Mainland, Lagos, Nigeria Nov 02 - 09 Nov, 2013
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