The Essential Skills for Customer Service Excellence Training
Lagos State, Nigeria
Nov 02 - 09 Nov, 2013
Core Competencies addressed in the training: - Customer service excellence (Hello How may I help) - Communication with Customers - Handling difficult customers and complaints - Working customer service teams and team motivation - Understanding the customer service processes - Understanding customer experience.
Group discount Available.
For more information, please call Doris on 08066585611or visit our website at www.ccsponline.net
Venue: 7 Ikorodu Road, Maryland,
Ikeja, Lagos Mainland,