Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Competencies in Service Strategy

By: Tom Associates Training  

Lagos State, Nigeria

02 - 05 Dec, 2014  4 days

Follow Event

  

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding:

  • Understanding Customer Equity
  • Customer value proposition
  • Customer bonding
  • Customer mind-share
  • What is changing in the business?
  • Where opportunities and options exist for the competence enhancement.
  • Agreement on service targets and specific actions.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos Dec 02 - 05 Dec, 2014
NGN120,000.00 VAT inclusive
(Convert Currency)

08033019120

Related Courses
Internal Audit Course Internal Audit Course

4 days, 12 - 15 Dec, 2017 

2017-12-12 12:12:00
Lagos State, Nigeria

Tom Associates Training

This Internal Audit course will discuss the following. Day One Review and Appraisal of Operations  Compliance with policies, plans and procedures Safeguard of assets Detection and prevention of ...

Public Sector Service Transformation: The Enablers of Service Modernization Public Sector Service Transformation: The Enablers of Service Modernization

5 days, 16 - 20 Oct, 2017 

2017-10-16 12:10:00
Lagos State, Nigeria

Tom Associates Training

This is a strategic capacity building programme designed to serve the needs of future developments of the public service and Government Enterprises management. It is to prompt review of particular ...

Cost Reduction and Management Guides Cost Reduction and Management Guides

3 days, 05 - 07 Jul, 2017 

2017-07-05 12:07:00
Lagos State, Nigeria

Tom Associates Training

This course is most relevant now because Nigeria at present is a truly tough economy, an environment where cost efficiency must simply be a matter of common sense. The whole organization and all ...

Finance for Non-Financial Managers Finance for Non-Financial Managers

5 days, 06 - 10 Nov, 2017 

2017-11-06 12:11:00
Lagos State, Nigeria

Tom Associates Training

Exposure of managers to important financial concepts in day-to-day business transactions. It will help them take better decisions on the basis of financial implications on the business. It will also ...