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Front Office and Customer Relations Skills

By: Tom Associates  

Lagos State, Nigeria

12 - 14 Feb, 2014  3 days

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This course exposes the participants to: How to develop a personal attitude for excellent service. Making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture. Acquiring the skills for great human relations management.  Appreciating the key role of Attitudes. Handling telephone communication effectively. Handling customer complaints professionally.

5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos Feb 12 - 14 Feb, 2014
NGN100, 000.00 VAT inclusive
(Convert Currency)

08033019120

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