Basic Airfares and Ticketing Programme

This course will equip participants with the following skills and knowledge:

• Airfare computation and ticketing skills to enable them perform more efficiently and effectively on the job.
• Adequate knowledge required to offer error-free professional advice to customers on complex itinerary planning.

For Whom

• For young school leavers
• Ticketing & Reservation Officers in Corporate Services Unit of organisations.
• Protocol & Corporate Services Managers.
• Airlines Sales & Marketing Officers
• Travel Agency Front Desk Officers, Supervisors and Managers
• Airline Commercial Officer

Course Content

• Phonetic Alphabets
• Three Letter City and Airport Codes
• Journey Vs Pricing Unit Concept
• IATA Geography and Global indicators
• Fare Selection Criteria
• Currency rules
• One way Fare Construction
• Return Trip Fare Construction
• Child and Infants Fares
• Circle Trip Fare Construction
• Travel Formalities
• Ticketing
• Electronic Booking Tools (EBT)