Improving Service Delivery in Public and Private Sector Organizations
By: Nigerian Institute of Management (Chartered)
Lagos State, Nigeria
Jul 21 - 25 Jul, 2014
Improvements in service delivery can rarely be achieved without making improvements in the structure, the system, processes, people and the organization and inevitably impact on its ability to deliver service and other outputs to customers.
The programme is designed to inspire the participants to the key strategies and interventions required to improve service delivery through organizational reforms and process improvements.
Venue: Management House,
Plot 22, Idowu Taylor Street,