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Assertiveness at Work

By: Lagos Business School   

Lagos State, Nigeria

02 - 03 Oct, 2014  2 day

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Environmental elements often shape individuals to 'conform to the environment'. Unfortunately, the effects of conformity are not always positive. Childhood messages, institutions, and so on sometimes shape people to become non-assertive (keep quiet when they should speak up, mask what they really want to say in ambiguous language) or become aggressive (talk down, shout and fight) even when it is absolutely unnecessary.

This seminar provides a practical approach to being assertive - building self-esteem, managing firmness and compromise as well as handling tough situations with composure and confidence.


  • Self-assessment and self-strengthening
  • The eight-step ladder to building assertiveness
  • Sources of aggression and non-assertion
  • Growing and managing self-esteem
  • Getting others to listen to you
  • Coping with difficult people and situations

Targeted Audience:

Senior managers and team leaders, function and projects heads, supervisors who want to develop assertiveness and exert greater influence, staff who want to develop communication and assertiveness skills necessary to express themselves effectively.

Lagos Business School, Pan-Atlantic University, Km 22, Lekki-Epe Expressway, Ajah, Lagos, Nigeria Oct 02 - 03 Oct, 2014
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+234-8025014623; 08025014624; 08058097448