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Exceptional Customer Service Programme

By: Nigerian Institute of Management (Chartered)

Abuja FCT, Nigeria

10 - 14 Mar, 2014  5 days

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Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and brand patronage. This can only be done by understanding the customer. This programme will expose participants to customer winning ways.

Who Should Attend
Marketers, Salespersons, Front line staff and all employees that come in contact with external customers.

NIM, Management centre, 4, Kaltungo Street, Off Egbedi Close, Off Ladoke Akintola Boulevard, Garki 2, (Near Treasury House), Abuja, Nigeria Mar 10 - 14 Mar, 2014
Members NGN105, 000.00, Non-members NGN115, 000.00
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01-4617148, 2705282, 2705283, 2705367