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Exceptional Customer Service Programme

By: Nigerian Institute of Management

Rivers State, Nigeria

17 - 21 Mar, 2014  5 days

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Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and brand patronage. This can only be done by understanding the customer. This programme will expose participants to customer winning ways.

Who Should Attend
Marketers, Salespersons, Front line staff and all employees that come in contact with external customers.

NIM, Management Centre, 7, Lord Emmanuel Drive, Rumuomasi, Port Harcourt, Rivers State, Nigeria Mar 17 - 21 Mar, 2014
Members NGN105, 000.00, Non-members NGN115, 000.00
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01-4617148, 2705282, 2705283, 2705367