Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Workshop on Effective Service Delivery (PASD 605) 1st Run

By: ADMINISTRATIVE STAFF COLLEGE OF NIGERIA (ASCON)  

Lagos State, Nigeria

09 - 13 Jun, 2014  5 days

Follow Event

  

At the end of the Workshop, participants should able to:
  •   Deliver effective service to clients/customers;
  •   Develop a simple customer charter
  •   Identify factors that affect effective service delivery; and
  •   Ensure customer satisfaction.
Course Contents
  Topics to be delivered include, among others:
  •   Overview of Management;
  •   Overview of Service Delivery;
  •   Determining the Client Charter;
  •   Total Quality Management (TQM);
  •   Management of Change;
  •   Effective Communication and Interpersonal Skills
Target Audience:  
The Workshop is designed for Senior Public Service Officers on GL 08 - 14, SERVICOM Desk Officers, Political Leaders, Advisers and Development partners.
ASCON Complex, Topo – Badagry Jun 09 - 13 Jun, 2014
NGN75, 000.00
(Convert Currency)

08120911200, 07082453811

Related Courses
Public Administration and Management Public Administration and Management

14 days, 16 - 29 Sep, 2017 

2017-09-16 12:09:00
Lagos State, Nigeria

ADMINISTRATIVE STAFF COLLEGE OF NIGERIA (ASCON)

The broad objective of this Course is to enhance the administrative and managerial capabilities to assist them sharpen their decision making skills, and acquire knowledge of current trends in Human ...

Performance Improvement for Pension Desk Officers (BEMSD 606) Performance Improvement for Pension Desk Officers (BEMSD 606)

5 days, 13 - 17 Nov, 2017 

2017-11-13 12:11:00
State, Nigeria

ADMINISTRATIVE STAFF COLLEGE OF NIGERIA (ASCON)

The main objective of the Workshop is to equip participants with the requisite knowledge, skills and attitude in pension administration to enable them discharge their duties more effectively.  ...

Workshop on Youth Empowerment and Wealth Creation Management in Small and Medium Enterprises (SME 610) Workshop on Youth Empowerment and Wealth Creation Management in Small and Medium Enterprises (SME 610)

5 days, 04 - 08 Dec, 2017 

2017-12-04 12:12:00
Lagos State, Nigeria

ADMINISTRATIVE STAFF COLLEGE OF NIGERIA (ASCON)

The broad objective of the workshop is to equip participants with the relevant skills, knowledge and core competencies of entrepreneurship and wealth creation in small and medium enterprises for ...

Leadership and Inter-Personal Relationship Skills (LDSD 613) Leadership and Inter-Personal Relationship Skills (LDSD 613)

5 days, 11 - 15 Dec, 2017 

2017-12-11 12:12:00
Lagos State, Nigeria

ADMINISTRATIVE STAFF COLLEGE OF NIGERIA (ASCON)

The broad objective of this workshop is to acquaint participants with Leadership and Inter-personal Relationship Skills What is to be ...