Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Workshop on Effective Service Delivery (PASD 605) 3rd Run

By: Administrative Staff College of Nigeria (ASCON)  

Lagos State, Nigeria

08 - 12 Dec, 2014  5 days

Follow Event

  

At the end of the Workshop, participants should able to:
  •   Deliver effective service to clients/customers;
  •   Develop a simple customer charter
  •   Identify factors that affect effective service delivery; and
  •   Ensure customer satisfaction.
Course Contents
  Topics to be delivered include, among others:
  •   Overview of Management;
  •   Overview of Service Delivery;
  •   Determining the Client Charter;
  •   Total Quality Management (TQM);
  •   Management of Change;
  •   Effective Communication and Interpersonal Skills
Target Audience:  
The Workshop is designed for Senior Public Service Officers on GL 08 - 14, SERVICOM Desk Officers, Political Leaders, Advisers and Development partners.
ASCON Complex, Topo – Badagry Dec 08 - 12 Dec, 2014
NGN75, 000.00
(Convert Currency)

08120911200, 07082453811

Related Courses
Workshop on Conflict Management and Peace Building Workshop on Conflict Management and Peace Building

5 days, 16 - 20 Oct, 2017 

2017-10-16 12:10:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of this workshop is to enhance the skills of the participants to cope with the ways to establish a lasting peace for sustainable development. What is to be learnt To achieve the ...

Use of Computer for Financial Management Course (CIMSD 613) Use of Computer for Financial Management Course (CIMSD 613)

14 days, 04 - 17 Nov, 2017 

2017-11-04 12:11:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of this course is to enhance the ability of participants in designing, preparing, monitoring, evaluating and implementing a Computer Based Financial Information System (CBFIS). ...

Legal Service Research Workshop Legal Service Research Workshop

5 days, 06 - 10 Nov, 2017 

2017-11-06 12:11:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of the workshop is to enable participants required build capacity for effective management of legal service department. What is to be learnt? The content covers among others; ...

Workshop on Youth Empowerment and Wealth Creation Management in Small and Medium Enterprises (SME 610) Workshop on Youth Empowerment and Wealth Creation Management in Small and Medium Enterprises (SME 610)

5 days, 04 - 08 Dec, 2017 

2017-12-04 12:12:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of the workshop is to equip participants with the relevant skills, knowledge and core competencies of entrepreneurship and wealth creation in small and medium enterprises for ...