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Customer Relationship Design: How to Wow Your Customers

By: SPC Patterns Consulting

Lagos State, Nigeria

08 - 09 May, 2014  2 day

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The benefits of attending this program cannot be over emphasized; participants will be able to

  • Grow customer retention
  • Develop an effective CRM system
  • Deepen your understanding of how your clients perceive you
  • Create a strategy to build even stronger relationships with your customers
  • Build rapport quickly by adapting to meet others' needs
  • Handle demanding clients and mutually agree the best solution
  • Take away techniques to enable you to network more effectively
  • Improve customer satisfaction and loyalty
  • Improve employee and organizational productivity
  • Effect cost management
Tae Suites and Hotel 11, Oyo Close, Parkview Estate, Ikoyi, Lagos May 08 - 09 May, 2014
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+ 234 809 631 1689, +234 805 444 8597,