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Customer Relationship Management (CRM): Beyond Customer Expectations

By: CIR Capacity for Africa

Lagos State, Nigeria

06 - 07 Mar, 2014  2 day

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To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers CRM Technology, Customer Data Management, Value Management, Pricing Strategy, Web Marketing & Customer Service.

Lagos Airport Hotel, Ikeja Mar 06 - 07 Mar, 2014
NGN55,000.00 per participant
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