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Customer Relationship Management (CRM): Beyond Customer Expectations

By: CIR Capacity for Africa

Lagos State, Nigeria

09 - 10 Oct, 2014  2 day

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To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers CRM Technology, Customer Data Management, Value Management, Pricing Strategy, Web Marketing & Customer Service.

Lagos Airport Hotel, Ikeja Oct 09 - 10 Oct, 2014
N55,000 per participant
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+2348034963464

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