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ITIL® Service Capability: Service Offerings and Agreements

By: JK Michaels Consulting  

Lagos State, Nigeria

24 - 26 Mar, 2014  3 days

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In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment.

33 Olorunmbe Street, Wemabod Estate, Off Adeniyi Jones, Ikeja, Lagos Mar 24 - 26 Mar, 2014
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