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Superior Customer Service

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

16 - 18 Jun, 2014  3 days

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In today’s sophisticated market, the quality of product is not on its own sufficient to maintain or expand market share. Improving customer relations is one enduring way of keeping your customers. Customers are individuals; they need to feel that you care. Every form of customer contact, if well managed, provides an opportunity to build a relationship and develop future business. This course will help you develop the skills to enable you become customer focused and deliver excellent service to your customers.

10, Obokun Street, Off Coker Road, Ilupeju, Lagos, Nigeria Jun 16 - 18 Jun, 2014
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