This course provides delegates:
1) Analytical and practical frameworks and methodologies necessary to analyse, implement and manage complex ICT projects
2) Principles necessary for understanding and ensuring quality in terms of value proposition, cost model analysis, revenue model analysis, technical support, maintenance and file storage processing
3) Systems analysis and design strategies and techniques for adherence to compatibility of standards
4) Balanced technical and organisational knowledge and internal controls, as described in COSO and COBIT
Who Should Attend?
Telecom ICT managers, ICT implementers and executives who are involved in managing information system infrastructures. It brings senior executives and managers up to speed quickly on issues, such as systems implementation, quality enhancement competencies, internal controls (i.e., physical and logical controls) and applied aspects of systems implementation (i.e., value proposition, cost model analysis, revenue model analysis, technical support, maintenance and file storage processing).
Delegates will gain knowledge and skills to:
Understand common mistakes in ICT implementation projects
Utilise the principles of ICT complex systems
Apply industry practices in mobile banking; augmented learning; robotics; automation; emergency planning and search response; semantic reasoning; artificial intelligence; and future store initiatives using RFIS(Germany), POS (Snax-24, British Petroleum)and virtual classroom technologies(Australia)
Participate in a simple, workshop-style discussion session for formulating network strategies
Appreciate how ICT is changing the shape of business processes in the education, automation, manufacturing and services sector
Recognise complex systems and their planning, analysis, controls, data migration, strategies for achieving data quality and internal audit and governing laws, such as HIPAA and SOX, for achieving global competitiveness
Apply contemporary systems, tools and technologies that provide support for better management of ICT components, as used in telecommunications and networking environments