Facilities like buildings, utility plants, power and water distribution networks, production plants, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is big business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because facilities are a major asset too.
This course shows you how to apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. The course is about finding the right balance between asset performance (functionality, availability, reliability, safety) and costs, about the right balance between operating and maintaining the facilities in-house or contracting it out.
- An Overview of Facilities Management
- The Basic Elements of Facilities Management
- Preventive Maintenance & Maintenance Strategy
- Outsourcing and Contracting
- Performance Monitoring & Benchmarking
- Continuous improvement
- Monitoring performance: develop and use Key Performance Indicators
- The Facilities Management Balanced Scorecard
- Benchmarking: how to set up a benchmark study
Who Should Attend?
The course is particularly recommended for employees who are responsible for the operation and maintenance of facilities (buildings, production facilities, utilities, power and water distribution networks, landscaping, etc.)