This course focuses on the relevance of managing human resources and the need to update practices in order to fully utilise human capacity in achieving improved public service delivery. Through the course, delegates will acquire skills in harnessing optimum performance from staff through a combination of tools and systems.
Who Should Attend?
Middle managers of all public services and staff of all grades in human resource management who wish to positively contribute to modernisation in their own organisation.
Delegates will gain knowledge and skills to:
Understand the development of modern HR policy and practice in local context, introducing merit-based assessment and appraisal systems
Implement a management reward system including job evaluation, pay and reward systems, develop and introduce strategy
Modernise personnel record keeping
Recognise the importance of induction, corporately and locally
Develop techniques to ensure recruitment, selection and promotion are merit based
Revise and update current disciplinary and grievance procedures