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Business Process Improvement Methodologies

By: Lagos Business School   

Lagos State, Nigeria

08 - 10 Apr, 2015  3 days

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The need to develop effective business performance improvement strategies in Nigeria has never been more compelling than today. The economy is growing slowly and characterised by high cost of funds, materials and services. Companies across sectors are therefore seeking new ways to improve their financial performance, market share, customer satisfaction and employee contribution to the business.

This seminar will equip participants with different approaches and methods to improve their business process performance


  • Business Process Definition
  • Continuous Process Improvement or Re-engineering
  • Business Process Modelling
  • QFD and Competitive Benchmarking
  • Techniques for Problem Solving
  • Activity-Based Costing
  • Process Performance Measures
  • Total Quality Management

Participants’ Profile

Senior Executives of Organisations charged with business process/quality improvement

Lagos Business School (LBS), Km 22, Lekki - Epe Expressway, Ajah, Lagos. Apr 08 - 10 Apr, 2015
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08025014623 - 4; 014546788

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