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Optimising Business Performance: The Process Management Approach

By: Lagos Business School   

Lagos State, Nigeria

10 - 10 Apr, 2015 

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The role of ICT in driving organisational performance and processes is in dispute because IT has been unable to demonstrate how this translates to business value. Therefore, in this seminar we demonstrate the role and importance of business process management in the performance management process.

Using the Simulation game Innov8, participants are challenged in the process improvement process. Other than the understanding of the As-Is process, participants are required to gather information and other business performance statistics such as HR capabilities and collaborate in the design of processes. The activities include the modelling of processes, team collaboration and the simulation of business scenarios to meet company objectives.

Participants in this seminar will:

  • Understand the business process management life cycle
  • Understand business process terminology
  • Understand the management and continuous improvement of processes and the relationship of process management and organisational performance
  • Actively engage in the BPM lifecycle


The one-day programme will use the IBM Simulation Game Innov8 to teach the principles of business process management.

Participants’ Profile

Business executives/managers responsible for delivering organisational performance measures

Lagos Business School (LBS), Km 22, Lekki - Epe Expressway, Ajah, Lagos. Apr 10 - 10 Apr, 2015
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08025014623 - 4; 014546788