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Turning Point of Sale to Point of Pick

By: Symantic Consulting

Lagos State, Nigeria

29 Jun - 01 Jul, 2015  3 days

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This training is a continuous training for marketing and sales professional who wish to develop a culture of never to allow a prospective customer who makes inquiry to go without making a purchase. It is also intended for marketer and sales professional who want to maintain excellent customer service with a view of increasing their customer base and sales turnover. The training will expose the participants to specialized skill for maintain a potential and existing customers.

Participants expected:

Marketing and sales personnel, logistics personnel, inventory and accountants who interface with customers. Public relations experts, advertising experts and communication experts

Content:

  • Positioning company products for pick
  • Harnessing ICT in sales collection
  • Transferring company products to point of pick
  • Eliminating bottlenecks in customer- company interface
  • Maximizing benefits of internal customers for external customers
  • Integrating competitor lapses/shortcoming into service equation
  • Strategies for sustaining excellent customer service
Precint Hotel, 20 Harvey Road, Sabo Yaba , Lagos State, Nigeria Jun 29 - 01 Jul, 2015
NGN120,000.00
(Convert Currency)

08186449041

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