f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Leadership Skills for Supervisors: Communication, Coaching and Conflict

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

20 - 21 Jan, 2015  2 day

Follow Event

  

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This course will give you the skills in communication, coaching, and conflict that you need to be successful.

 Learning Objectives

  • Learn ways to prioritize, plan, and manage your time
  • Identify your primary leadership style
  • Develop some flexibility to use other leadership styles
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems

Course Outline

  • Course Overview
  • Pre-Assignment Review
  • What’s Your Type?
  • How About Mine?
  • Seeking Information
  • What Does it Mean To Have a Number?
  • Debrief
  • Introversion/Extroversion
  • Survey
  • Understanding Leadership
  • Manage Your Time and Your Energy
  • The Commitment Curve
  • Employee Development Models Consequences and Benefits Matrix
  • Dealing with Conflict and Difficult Issues
  • What Successful Leaders Do
  • Personal Action Plan
  • Recommended Reading List
  • Post-Course Assessment
45, Lagos Street, Ebute Metta, Lagos, Nigeria Jan 20 - 21 Jan, 2015

07081901320

Related Courses
Customer Service - Increase Loyal Customers and Sales Customer Service - Increase Loyal Customers and Sales

2 day, 22 - 23 Aug, 2017 

2017-08-22 12:08:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an ...

Project Management Training: Understanding Project Management Project Management Training: Understanding Project Management

2 day, 14 - 15 Aug, 2017 

2017-08-14 12:08:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra ...

Building Better Teams Building Better Teams

2 day, 24 - 25 Jul, 2017 

2017-07-24 12:07:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic ...

Executive Administrative Personal Assistant Executive Administrative Personal Assistant

2 day, 27 - 28 Jul, 2017 

2017-07-27 12:07:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating ...