Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Customer Service Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

17 - 18 Jan, 2019  2 day

Follow Event


NGN 64,999

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.

Learning Objectives

  • Identify ways to establish links between excellence in customer service and your business practices and policies
  • Develop the skills and practices that are essential elements of a customer service-focused manager
  • Recognize what employees are looking for to be truly engaged
  • Recognize who the customers are and what they are looking for
  • Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage
45,Lagos Street, 5th Floor Ebute Metta, Lagos Jan 17 - 18 Jan, 2019
NGN 64,999.00
(Convert Currency)

Mr Ike Oforgu 07081901320

Related Courses
Developing Creativity Course Developing Creativity Course

2 day, 21 - 22 Jan, 2019 

2019-01-21 12:01:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Developing creativity. You can improve your creative ability by exercising it in the same way that you master memorizing names or learning a new language. Exercising the right side of your brain will ...

Logistics and Supply Chain Management Course Logistics and Supply Chain Management Course

2 day, 23 - 24 Jan, 2019 

2019-01-23 12:01:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an ...

Women in Leadership Training Women in Leadership Training

2 day, 06 - 07 Feb, 2019 

2019-02-06 12:02:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

This women's leadership course is a roundtable-style seminar that empowers women to identify, develop, and ultimately contribute their unique qualities to meet the challenges in an evolving work ...

Contact Center Training Contact Center Training

2 day, 27 - 28 Feb, 2019 

2019-02-27 12:02:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make ...