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Customer Service Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

17 - 18 Jan, 2019  2 day

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NGN 64,999

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.

Learning Objectives

  • Identify ways to establish links between excellence in customer service and your business practices and policies
  • Develop the skills and practices that are essential elements of a customer service-focused manager
  • Recognize what employees are looking for to be truly engaged
  • Recognize who the customers are and what they are looking for
  • Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage
  •  
45,Lagos Street, 5th Floor Ebute Metta, Lagos Jan 17 - 18 Jan, 2019
NGN 64,999.00
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Mr Ike Oforgu 07081901320

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