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Effective Secretaries and Personal Assistants Workshop

By: Alexander Brookes Associates Limited

United Kingdom

27 - 31 Jul, 2015  5 days

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Course overview


Modern day Secretaries and Personal Assistants must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional secretarial skills. Your executive assistants must be aware of the principles of management, leadership, human behaviour as well as communication skills, in both the written and spoken word with their contacts at all levels. This Global Best Practice Seminar draws on the experience of both manager and support staff the world over to provide your support staff with the skill they need to do their job more effectively.


Benefits of Attending


At the end of the course you will be able to:

  • Juggle multiple responsibilities
  • Learn better ways to think on their feet with powerful techniques
  • Create win-win solutions that leave everyone feeling positive
  • Become a strategic partner to your boss
  • Understand difference team player style for more effective collaboration
  • Control your time and workload with advanced time-management skills


Course outline


  • The changing role of the secretary
  • Office organisation
  • Business writing skills
  • Report writing
  • Managing your work, your subordinates and your boss
  • Working in teams
  • Arranging meetings and taking minutes
  • Event management
  • Personal effectiveness, time management
  • Management appreciation
  • Presentations: theory and preparation
  • IT tips and tricks
  • IT: presentations using PowerPoint
  • Personal communication skills
  • Introduction to public relations
  • Introduction to human resource management


Who Should Enrol?


Senior secretaries, executive secretaries and personal assistants to top-level management Secretaries aiming for promotion to executive positions Course Structure Delegates will attend this one week course between 09:30 and 17:00 daily.


Course Fee


Please contact us today for a quote

Wimbledon, UK Jul 27 - 31 Jul, 2015
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Tel/Fax: +44(0)20 7147 9989